Customer Care


Remote Port Operation of M6000L-48SP & M12000L-48SP Inverters

Here are the details about Remote Port Operation of M6000L-48SP & M12000L-48SP Inverters The remote port accept RJ11 (Registered Jack-11) connector, the same one used on telephone cables. Here is the pinout of the remote control Operation: Connects SW1 with SW2, the inverter goes to Power Saver Mode. Connects SW2 with SW3, the inverter goes […]


TERMS AND CONDITIONS OVERVIEW This website/application is operated by Sigineer team. Throughout the website/application, the terms “we”, “us” and “our” refer to Sigineer team. Sigineer offers this website/application, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. […]


SHIPPING INFORMATION Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level. We ship worldwide, but some countries are not eligible for free shipping. The time frame […]


Return & Refund Policy Cancellation We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Returns (if applicable) We accept return of products. Customers have the right to apply for a return within […]

Important wiring instruction for split phase inverter chargers with floating neutral

Important wiring instruction for split phase inverter chargers with floating neutral You may have come across the terms “floating” and “bonded” neutral. While they sound obscure to most people knowing little about electrical engineering, they are an important factor when hooking up inverter chargers. For Sigineer Power’s split phase inverter chargers, they are NOT UL1741 […]

Dry Contacts Providing AC Output Frequency Switch Between 60Hz / 62.5Hz

The power output of the Grid Tie Inverter varies with the sensed frequency of the waveform provided by the battery-based inverter. SMA defines this as Frequency-Shift Power Control (FSPC), Schneider calls this Active Frequency Shift Power Curtailment (AFSPC) and SolarEdge presents this as Power Control Option → P(f). Currently, some of Sigineer Power’s US version […]

Power inverter charger DC / AC fan operation

Sigineer inverter chargers are built with intelligent fans which will operate only when needed. For 1-3KW models, there is one multiple controlled DC fan. For 4-6KW models, there are two DC fans or one DC fan one AC fan. For 8-15KW models, there are two multiple controlled DC fans and one AC fan. The DC […]

12Vdc remote on off control of Sigineer Power inverter charger

The Sigineer Power inverter charger comes with an optional feature that enables it to be switch on/off through the “RMT SW” pin in the right of AC terminal. They inverter will be powered on once a +12Vdc (acceptable range 10-16Vdc) source is connected to the PIN, and powered off when the +12Vdc source is disconnected(if the […]